What is Salesforce?

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

What does Salesforce do?

We bring companies and customers together.

Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilising your business, reopening, and getting back to delivering exceptional customer experiences.

What is Salesforce used for?

  • Attract more buyers using personalised marketing.
  • Win more customers by getting to know their needs and concerns.
  • Deliver the amazing shopping experiences your customers expect.
  • Respond faster to customer support issues on any channel.
  • Automate time-consuming tasks by building custom apps.

What does Salesforce stand for?

Our core values help make Salesforce a platform for change.

Ever since we started operating out of a small San Francisco apartment in 1999, we’ve believed that doing well as a company means doing good in the world. That’s why we’ve committed our time, equity, and products to improving education, equality, and the environment for everyone.

What do we do for people?

Our technology helps people create better jobs, lives, companies, and communities.

When you buy Salesforce, you’re not just buying a CRM platform; you’re joining an inclusive community of over 10 million innovators, disruptors, and community shapers we call Trailblazers. With free online learning from Trailhead, they’re learning the skills to improve their companies and careers.